Privacy Policy
Last updated: July 1, 2025
Aterui Tech Inc. ("Aterui Tech", "we", "our", or "us") respects your privacy and handles personal information in accordance with applicable law, including Japan's Act on the Protection of Personal Information (APPI). This Privacy Policy explains what information we collect through our website, contact forms, and related services, how we use that information, and the choices available to you.
Information We Collect
- Information you provide directly, such as your name, email address, inquiry category, related product selections, and the contents of your message when you contact us.
- Technical information associated with website and form submissions, including the referring page, IP address, browser user agent, and similar request metadata used for security, troubleshooting, and service operations.
- Website usage and event data collected through Umami Analytics, a privacy-conscious analytics platform. We use this information to understand website performance and engagement trends.
- Account, authentication, or feature-specific information if you use one of our products or services that requires it, such as sign-in data managed by our authentication providers or location information you choose to share for location-based features.
How We Use Your Information
- Respond to inquiries, provide support, and communicate with you about your request.
- Operate, maintain, monitor, and improve our website, products, and related services.
- Measure website and form performance, including aggregated analytics and limited event-level operational insights.
- Send product updates, announcements, or other communications where you have requested them or otherwise consented.
- Protect our services, investigate misuse, and comply with legal or regulatory obligations.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers that support the operation of our website and services, such as infrastructure, analytics, authentication, communications, or other business support providers, but only to the extent necessary for those purposes. We may also disclose information where required by law or where reasonably necessary to protect our rights, users, or services.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, and meeting legal obligations. Contact form submissions are generally retained for up to two years unless a longer period is required for legal, security, or operational reasons.
Your Rights
Subject to applicable law, including APPI, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction, addition, or deletion of inaccurate or incomplete information.
- Request suspension of use or deletion of your information where permitted by law.
- Withdraw consent where our processing is based on consent.
Cookies & Analytics
Our website uses Umami Analytics. We do not use advertising cookies or third-party ad tracking cookies on this site. We may process limited website interaction and form-submission event data for analytics and service measurement purposes; we do not intentionally send the contents of inquiry messages or direct contact identifiers to analytics tools.
Data Security
We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will post the revised version on this page and update the date shown above.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us through our contact page or write to:
Aterui Tech Inc., 2F-C Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan